Course Objective

The objective of the course is to develop the trainees skills of self awareness, identify their emotions, appreciate & respect others emotions to achieve psychological balance and build & maintain good relationships with others.

Learning Outcomes

• Understand the effect of emotions on human behavior.
• Using the Six Principles of Emotional Intelligence (EI) to Strengthen Relationships with Others.
• Interpreting EI test results and their implications for improving interaction with others.
• Describe the strengths and weaknesses of your EI.
• Recognizing the basic skills of emotional intelligence (self-awareness, self-management, social awareness, relationship management).

Outline

• What is emotional intelligence.
• Mental intelligence and emotional intelligence.
• Emotional intelligence basic skills (self-awareness, self-management, social awareness, relationship management.