Course Objective

• Break down social barriers and end “awkward” situations in order to help individuals or/and organizations to become more welcoming and receptive to persons with disabilities.
• Participants learn how to deal with persons with disabilities and offer help when required, all of which leads to having a more inclusive and productive environment. 
• Learn about the different kinds of persons with disabilities, how to communicate and provide assistance when needed (visual, hearing, physical, and intellectual disabilities).

Learning Outcomes

• Understand the difference between disability and impairment
• Realize the major misconceptions regarding persons with disabilities
• Learn the concept of disability and its types
• Learn how to deal with and serve efficiently each type of disability.
• Understand basic tips on interacting effectively with persons with disabilities.
• How using disability etiquette makes people with disability feel more welcome and comfortable; thus, more open and productive.

Outline

• Module 1: General Etiquette Tips
• Module 2: Terminology Tips
• Module 3: Physical and Mobility Impairments 
• Module 4: Speech Impairments
• Module 5: Intellectual Disabilities 
• Module 6: Deaf and Hard of Hearing
• Module 7: Visual Impairments