Course Objective

The objective of the course is to enable participants to Understand the concepts of business ethics and learn how to apply its rules in several typical business situations in order to perform their work with more confidence and efficiency than before.

Learning Outcomes

By the end of this course, the participants will be able to:

• Define the business ethics concept and identify its importance.
• Identify the main principles of business ethics
• Identify the essential workplace relationship skills; communication, conflict resolution, support & appreciation.
• Gain practical tips on handling the most important matters related to professional workplace appearance
• Follow proper phone and email etiquette and create a great first impression on people.

Outline

• Work etiquette: “Basics of business etiquette”.
• Workplace communication tools: “Etiquette at work”.
• Your appearance at the workplace: “Dress to impress”.
• Effective Networking: “Making that Great Impression”.